Maximizing Efficiency and Innovation in Legal Operations:
My Insights from CLOC 2025
By: Steve Rapp
Last week at CLOC Global Institute 2025, I had the opportunity to engage in discussions about the future of Legal Operations and the role technology plays in transforming internal processes.
As someone deeply involved in the legal technology space, but who was a first-timer at CGI, I wanted to share some of the key trends I observed at the conference and how MARC, Altorney’s AI-powered platform, can directly address the need to stay in control of costs, data, and processes. Given how big a portion of litigation budgets it makes up, document review is one area with a lot of opportunity for cost savings and efficiency.
1. Controlling Costs: Reducing Expenses Without Compromising Quality
At CGI, many professionals shared how costly document review can be. With legal teams under pressure to control costs, bringing as much of this process as possible in-house is an effective solution.
By reducing reliance on external review vendors and minimizing eDiscovery processing and hosting costs, MARC enables internal teams to handle more of the review process themselves. This results in significant cost savings while maintaining high-quality document analysis.
2. Maximizing Bandwidth: Working Smarter, Not Harder
In addition to reduced cost, legal ops professionals need faster, more accurate document review. Legal teams are under constant pressure to meet tight deadlines, and traditional manual processes simply aren’t cutting it anymore.
MARC’s advanced AI technology can process large volumes of documents at a speed far exceeding manual review – and even exceeding most automated review solutions – which accelerates project timelines significantly. Additionally, MARC ensures greater accuracy and consistency in document analysis, reducing the risk of human error.
3. Protecting Data: Security and Meeting Regulatory Demands
Security continues to be a critical concern for legal teams, especially when handling sensitive data. Legal Ops professionals shared how maintaining data security, along with ensuring regulatory compliance, are top priorities.
MARC’s ability to operate entirely within your existing infrastructure – securely behind your firewall – addresses these concerns. This ensures that sensitive data is kept within a controlled environment, strengthening data governance.
4. Driving Innovation: Preparing for the Future of Legal Tech
The legal industry has historically been slow to adopt cutting-edge technology, but my time at CGI strengthens my belief that the tides are shifting. Legal teams are embracing AI when it is provided in a defensible and straightforward manner, and this wave of innovation is only gaining momentum as the right tools become more available.
Legal ops leaders are no longer just adopting technology for the sake of efficiency; they are positioning themselves at the forefront of technological innovation in the legal department and corporation. I’m excited to see how technology will continue to revolutionize legal operations and am proud that Altorney is committed to playing a leading role in this transformation.